About this job

Salon General Manager

Job Description:

 

The Salon General Manager is responsible for the overall leadership, strategy, and performance of the entire establishment. This role defines the vision, oversees all departments, and ensures every aspect of the business delivers luxury, professionalism, and growth.

 

Key Responsibilities:

 

• Lead and supervise all department heads and teams
• Develop and implement strategic goals and business plans
• Monitor financial performance, budgets, and KPIs
• Ensure client satisfaction and handle VIP or escalated cases
• Maintain high standards of service, aesthetics, and brand alignment
• Oversee recruitment, training, and performance evaluations
• Coordinate marketing, events, and business development initiatives
• Maintain supplier relations, stock control, and pricing policies

 

Qualifications:

 

• Age between 27 and 40
• Proven experience in managing luxury salons, spas, hospitality, or retail
• Strong leadership, financial, and operational skills
• Deep understanding of beauty industry trends and client expectations
• Charismatic, decisive, and results-oriented
• Fluent in Arabic and English (French is a plus)
• Excellent communication, negotiation, and people skills
• Nationality Requirement: Preferably Lebanese

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